Reach Out With a Question or Correction
This guide has no address, phone line or form, so this page sets out what a reader can do alone and what to bring to whoever can answer.
No inbox sits behind these pages
We publish no email address, phone line or contact form for this guide, so a question or correction cannot be sent from this page. That is how the site is built, and we would rather say so than offer a form that goes nowhere. Nothing here promises a reply or a response time.
What a reader can do alone is check the work. The sorting helper on the Local Programs page shows its reasoning beside every answer, so you can see exactly where you would disagree. Pages that use a figure or a rule name its source.
Write it down before you ask
A question is easiest to answer when it arrives whole. Before you put one to a painter, a town office or anyone else who can see the house, have these to hand:
- The page you were reading and the exact sentence that raised the question.
- The source you checked, its address, and what it says.
- The room, surface or system the question is about, and what you can see of it.
- The date you need a decision by, such as a listing date or a closing date.
What a reader can check alone
Start with the page that fits
Each page answers one question. If you are deciding which work to do before a sale or after an inspection, begin with the Local Programs page.
Read the source behind a figure
Where a page gives a figure or quotes a rule, it names where it came from. Read that source yourself, because a summary, ours included, can drift from what a statute or a report actually says.
Put the question to someone who can answer it
Painters, remodelers and town offices can answer questions about one house and one job, and a guide cannot. Ask in writing where you can, and keep the answer with the contract or the permit file.